Harrison Paradise
harrisonparadise@gmail.com
I am a data enthusiast with a focus on operations and optimization. I love building central support teams at high growth startups.
Relevant Experience
Operations Support Coordinator, Metropolis (Oct 2021-July 2022, Santa Monica CA)
- Managed junior members of a growing central operations team
- Used Jira and Zendesk to track and manage a remote team
- Worked cross-functionally with product team to make data driven decisions
- Used SQL for ad hoc analysis
- Built powerful internal tools and reports with Tableau
- Managed and created reports to track and optimize our BPO team
Operations Support Specialist, Metropolis (May 2021-Oct 2021, Venice CA)
- Built a central operating team at a startup
- Created visual tools with Tableau
- Assisted customers with complex product with Zendesk
- Learned how to adapt and wear many roles in a hyper-growth startup environment
Operations Data Analyst, Five Four Group (Aug 2020-May 2021, Los Angeles CA)
- Focused on optimizing workflows for new brand partners
- Resolved technical issues for 3PL portion of the business
- Managed, cleaned, and presented large data sets
Skills
Support: Zendesk**,** Gorgias
Technical: SQL, HTML, Python, VBA
Analysis: Tableau, Excel, Pandas, SFDC, SOQL
E-commerce: Shopify Plus, Amazon Seller Central, Big Commerce, Gorgias
Other Experience
Head of Business Operations, Ranchlands - Paintrock Inn (July 2023-Nov 2023, Hyattville WY)
- Started a restaurant/hotel with chef Ivan Guillen and financial backing from Ranchlands LLC
- Reporting, P&L, design, marketing
- Performed all business related roles for the startup restaurant
Education
Economics, California State University Long Beach (2020-2021)
- Coursework in economics, mathematics, and business.
- dropped out prior to bachelors completion
A.A. in Economics, West Valley College (2017-2019)
- Three semesters in Alpha Gamma Sigma Honors Society
Interests
Backpacking, Chess, Regenerative Ranching, Cooking, Fine Dining, Compound Interest